"Hi,
Much to our regret, all of you who registered to the Garnier Body 7 Days of Giveaways Contest between September 4th at 9:00 am to September 10th at 9:00 am with the English form, received a faulty e-mail announcing you were our Grand Prize winner. We full-heartedly apologize for this error. What you should have received, was an e-mail announcing that you were the winners of a free sample o
f Garnier Body.
As stated in the rules & regulations, week 1 winners will receive a sample size of our new Garnier Intensive 7 days body lotion, which has been shipped to you and should arrive shortly in your mail box.
We understand your disappointment and appreciate your patience.
In gratitude for your loyalty to Garnier, a voucher for a FREE full-sized (400 ml) bottle of our new Garnier Intensive 7 days body lotion will be sent directly to your home within the next two weeks.
We take this matter very seriously and thank you for all of your feedback. If you have any other questions or concerns, please contact our Consumer Care Team at 1-888-462-9235 or consumercarecenter@ca.loreal.c
We look forward to your comments once you have tried our new Garnier Intensive 7 days body lotion.
Take care,
Garnier Canada team"
As stated in the rules & regulations, week 1 winners will receive a sample size of our new Garnier Intensive 7 days body lotion, which has been shipped to you and should arrive shortly in your mail box.
We understand your disappointment and appreciate your patience.
In gratitude for your loyalty to Garnier, a voucher for a FREE full-sized (400 ml) bottle of our new Garnier Intensive 7 days body lotion will be sent directly to your home within the next two weeks.
We take this matter very seriously and thank you for all of your feedback. If you have any other questions or concerns, please contact our Consumer Care Team at 1-888-462-9235 or consumercarecenter@ca.loreal.c
We look forward to your comments once you have tried our new Garnier Intensive 7 days body lotion.
Take care,
Garnier Canada team"
Way to come back Garnier Canada! I am personally very impressed with the way they handled this situation and kept contest members up to date!
No comments:
Post a Comment